SlotBox Cookie Policy

At SlotBox Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to use our platform at slotbox.com, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at SlotBox, we use cookies to help our platform function correctly, remember your preferences, and provide you with a better, more personalised experience. Cookies cannot be used to run programmes or deliver viruses to your device, and they do not contain personally identifiable information in isolation.

Alongside traditional cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all such technologies collectively as "cookies" for simplicity.

Types of Cookies We Use

At SlotBox Online Casino, we use several categories of cookies depending on their purpose and function. Below is a breakdown of each type we deploy on our site:

Strictly Necessary Cookies

These cookies are essential for the basic operation of our website. Without them, core functions such as your SlotBox login, account access, and secure session management would not work. These cookies do not collect any information that could be used for marketing purposes, and we cannot disable them while still providing you with our services.

• Session authentication and SlotBox casino login functionality
• Fraud prevention and security verification
• Load balancing across our servers
• Remembering items in your session and account preferences

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. Our SlotBox app and website collect anonymised data about which pages are visited most frequently, how long users spend on each section, and where errors might occur. This information helps us continuously improve your experience on our platform.

• Page visit statistics and traffic analysis
• Error reporting and site performance monitoring
• Identifying which games, promotions, and features are most popular
• Testing new features and layouts to improve usability

Functionality Cookies

Our SlotBox Online Casino platform uses functionality cookies to remember choices you make and provide enhanced, personalised features. These cookies allow us to remember your language preference — whether you browse in English, Finnish, German, French Canadian, or Estonian — as well as your currency selection from EUR, USD, CAD, GBP, INR, ZAR, KRW, or JPY.

• Storing your language and regional settings
• Remembering your preferred currency and payment method
• Keeping you logged in across sessions (if you select this option)
• Personalising your game lobby and slot recommendations

Marketing and Targeting Cookies

We and our trusted third-party partners use targeting cookies to deliver relevant promotional content to you. At SlotBox Casino, we want to ensure that when you see information about our SlotBox bonus code offers, SlotBox free spins campaigns, or SlotBox no deposit bonus promotions, they are relevant to your interests and activity on our site. These cookies track browsing behaviour across websites to build a profile of your interests.

• Delivering personalised SlotBox bonus and SlotBox promo code offers
• Measuring the effectiveness of our marketing campaigns
• Limiting how often you see the same advertisement
• Tracking referrals from affiliate and partner websites

Third-Party Cookies

Our SlotBox platform works with a range of third-party service providers who may place their own cookies on your device. These include analytics providers, advertising networks, game studios such as NetEnt, Play'n GO, Pragmatic Play, and others who power our 3,000+ game library. We do not control these third-party cookies, and we recommend you review the relevant privacy policies of those providers for further detail.

Third-party cookies we may encounter on our site include those from:

• Google Analytics — for traffic measurement and user behaviour analysis
• Game providers — for delivering slot, live casino, and table game content
• Payment processors — for facilitating secure transactions via Visa, Mastercard, Skrill, Neteller, cryptocurrency, and other methods
• Customer support tools — to enable our 24/7 live chat functionality
• Affiliate and marketing partners — to track referrals and campaign performance

How Long Do Cookies Last?

Cookies we place on your device can be either session cookies or persistent cookies. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a set period or until you delete them manually.

• Session cookies: Active only during your visit; deleted when you close your browser
• Persistent cookies: Remain for a defined period — typically ranging from 30 days to 2 years depending on the cookie's purpose

Managing and Controlling Cookies

We want you to be in control of how your information is used. At SlotBox Online Casino, we provide you with options to manage your cookie preferences. You may withdraw your consent or adjust your settings at any time, although doing so may affect the functionality of certain features — including your SlotBox casino login and access to personalised offers such as the SlotBox cashback programme and SlotClub VIP rewards.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically choose to block all cookies, block only third-party cookies, or clear cookies that have already been set. Please refer to your browser's help documentation for guidance on how to manage cookies:

• Google Chrome — Settings → Privacy and Security → Cookies
• Mozilla Firefox — Options → Privacy & Security → Cookies and Site Data
• Safari — Preferences → Privacy → Manage Website Data
• Microsoft Edge — Settings → Cookies and Site Permissions

Opt-Out Tools

For marketing and analytics cookies specifically, you can also use industry opt-out tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out tool. We recommend visiting youronlinechoices.eu if you are based in the EEA — including through our Cyprus-registered entity Slotbox Limited (HE413893) and Slotbox CY Limited (reg. 477680), which facilitate services within the EEA.

Legal Basis for Using Cookies

Our use of strictly necessary cookies is based on our legitimate interest in providing a functional and secure casino platform. For all other cookie categories — including analytics, functionality, and marketing cookies — we rely on your consent as the legal basis for processing. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

SlotBox Online Casino operates under the Curaçao Gaming Control Board Certificate of Operation OGL/2024/1381/0615, and our operator Slotbox N.V. is registered at Chuchubiweg 17, Curaçao (reg. 155357). We are committed to handling your data responsibly in line with applicable data protection legislation.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in relevant regulations. When we make significant changes, we will notify you via a notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or wish to exercise any of your rights in relation to your data, please do not hesitate to get in touch with our support team. At SlotBox, we offer 24/7 live chat support and email assistance — you can reach us at support@slotbox.com. Our team is available in English, Finnish, German, French Canadian, and Estonian to assist you with any enquiries.